Desktop Support Jobs

Desktop Support
UK

The median Desktop Support salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 1 December 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 Dec 2024
Same period 2023 Same period 2022
Rank 605 430 562
Rank change year-on-year -175 +132 +89
Permanent jobs requiring a Desktop Support 187 322 663
As % of all permanent jobs advertised in the UK 0.25% 0.60% 0.52%
As % of the Job Titles category 0.27% 0.63% 0.55%
Number of salaries quoted 122 300 564
10th Percentile £24,114 £25,759 £25,000
25th Percentile £29,250 £27,760 £27,500
Median annual salary (50th Percentile) £35,000 £33,210 £32,500
Median % change year-on-year +5.39% +2.18% +3.17%
75th Percentile £47,500 £43,750 £40,000
90th Percentile £57,500 £58,750 £55,000
UK excluding London median annual salary £29,605 £28,290 £29,000
% change year-on-year +4.65% -2.45% +7.41%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 69,098 51,422 120,486
% of permanent jobs with a recognized job title 94.01% 95.49% 95.34%
Number of salaries quoted 35,015 37,699 75,236
10th Percentile £32,500 £31,250 £32,750
25th Percentile £42,500 £42,500 £45,000
Median annual salary (50th Percentile) £57,500 £60,000 £60,000
Median % change year-on-year -4.17% - +4.35%
75th Percentile £76,250 £80,000 £81,250
90th Percentile £95,000 £97,500 £97,813
UK excluding London median annual salary £52,500 £52,500 £52,500
% change year-on-year - - +5.00%

Desktop Support
Job Vacancy Trend

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support in the UK

Desktop Support
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support.

Salary trend for Desktop Support in the UK

Desktop Support
Salary Histogram

Salary distribution for jobs citing Desktop Support over the 6 months to 1 December 2024.

Salary histogram for Desktop Support in the UK

Desktop Support
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the UK over the 6 months to 1 December 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -152 184 £35,000 +4.48% 45
UK excluding London -152 96 £29,605 +4.65% 27
London -63 90 £48,750 +21.88% 22
Work from Home +3 40 £33,500 -4.29% 6
South East -71 28 £33,500 +11.67% 8
North of England -42 21 £29,000 +5.45% 7
South West -5 20 £29,605 +0.56% 4
East of England -56 17 £22,500 -21.05% 2
North West -55 12 £29,000 +5.45% 5
Yorkshire +22 9 £29,000 -6.45% 2
Midlands -61 8 £30,000 +11.11% 1
East Midlands -29 6 £30,500 +5.17%
Scotland -16 2 £26,500 -4.14% 3
West Midlands -70 2 £24,000 -11.11% 1

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 December 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support in the job title.

1 121 (64.71%) Microsoft 365
2 113 (60.43%) Microsoft
3 105 (56.15%) Windows
4 93 (49.73%) Active Directory
5 80 (42.78%) Social Skills
6 66 (35.29%) Customer Service
7 60 (32.09%) Windows 10
8 56 (29.95%) Azure
9 55 (29.41%) ITIL
10 46 (24.60%) Microsoft Office
11 41 (21.93%) SCCM
12 39 (20.86%) Problem-Solving
13 38 (20.32%) Cisco
14 27 (14.44%) Finance
15 26 (13.90%) Degree
15 26 (13.90%) Microsoft Exchange
16 24 (12.83%) ITSM
17 23 (12.30%) Citrix
17 23 (12.30%) Microsoft Intune
17 23 (12.30%) Continuous Improvement
18 22 (11.76%) Onboarding
19 21 (11.23%) Service Delivery
19 21 (11.23%) Android
20 18 (9.63%) PowerShell
20 18 (9.63%) Entra ID
20 18 (9.63%) Microsoft Certification
21 17 (9.09%) Mimecast
21 17 (9.09%) Driving Licence
21 17 (9.09%) Software Deployment
22 16 (8.56%) Process Improvement

Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (13.90%) Microsoft Exchange
2 13 (6.95%) SharePoint
3 3 (1.60%) IBM Domino
4 1 (0.53%) Skype for Business
Applications
1 46 (24.60%) Microsoft Office
2 2 (1.07%) Microsoft Excel
2 2 (1.07%) Microsoft PowerPoint
Business Applications
1 1 (0.53%) NetSuite
Cloud Services
1 121 (64.71%) Microsoft 365
2 56 (29.95%) Azure
3 18 (9.63%) Entra ID
4 17 (9.09%) Mimecast
5 15 (8.02%) OneDrive
6 14 (7.49%) Power Platform
7 4 (2.14%) WhatsApp
8 1 (0.53%) AWS
8 1 (0.53%) Cloud9 IDE
Communications & Networking
1 15 (8.02%) DHCP
1 15 (8.02%) DNS
2 10 (5.35%) VPN
3 7 (3.74%) TCP/IP
4 6 (3.21%) Cisco IOS
4 6 (3.21%) FTP
4 6 (3.21%) SMTP
4 6 (3.21%) VLAN
5 5 (2.67%) Firewall
5 5 (2.67%) IPv4
5 5 (2.67%) PBX
5 5 (2.67%) Remote Desktop
5 5 (2.67%) SAN
5 5 (2.67%) Structured Cabling
5 5 (2.67%) Wi-Fi
6 3 (1.60%) Wireless
7 1 (0.53%) Internet
7 1 (0.53%) LAN
7 1 (0.53%) VoIP
7 1 (0.53%) WAN
Database & Business Intelligence
1 2 (1.07%) Amazon RDS
Development Applications
1 1 (0.53%) JIRA
General
1 80 (42.78%) Social Skills
2 27 (14.44%) Finance
3 14 (7.49%) Organisational Skills
4 13 (6.95%) Legal
5 8 (4.28%) Banking
5 8 (4.28%) Manufacturing
6 6 (3.21%) Law
7 5 (2.67%) Back Office
8 4 (2.14%) Games
9 3 (1.60%) Advertising
9 3 (1.60%) Analytical Skills
9 3 (1.60%) Inclusion and Diversity
9 3 (1.60%) Public Sector
10 1 (0.53%) Documentation Skills
10 1 (0.53%) Electronics
10 1 (0.53%) Marketing
10 1 (0.53%) Retail
10 1 (0.53%) Telecoms
Miscellaneous
1 22 (11.76%) Onboarding
2 17 (9.09%) Driving Licence
3 13 (6.95%) Management Information System
3 13 (6.95%) Video Conferencing
4 7 (3.74%) iPad
4 7 (3.74%) iPhone
5 6 (3.21%) CMDB
5 6 (3.21%) Smartphone
6 5 (2.67%) BYOD
7 3 (1.60%) Hedge funds
8 2 (1.07%) Data Centre
8 2 (1.07%) Data Protection Act
9 1 (0.53%) Enterprise Software
9 1 (0.53%) EPoS
9 1 (0.53%) Fat Client
9 1 (0.53%) FMCG
9 1 (0.53%) Hybrid Cloud
9 1 (0.53%) NHS
9 1 (0.53%) Replication
9 1 (0.53%) Thin Client
Operating Systems
1 105 (56.15%) Windows
2 60 (32.09%) Windows 10
3 21 (11.23%) Android
4 14 (7.49%) Mac OS
5 11 (5.88%) Windows Server
6 9 (4.81%) Apple iOS
7 2 (1.07%) Windows Server 2008
8 1 (0.53%) Mac OS X
Processes & Methodologies
1 66 (35.29%) Customer Service
2 55 (29.41%) ITIL
3 39 (20.86%) Problem-Solving
4 24 (12.83%) ITSM
5 23 (12.30%) Continuous Improvement
6 21 (11.23%) Service Delivery
7 17 (9.09%) Software Deployment
8 16 (8.56%) Asset Management
8 16 (8.56%) Process Improvement
9 15 (8.02%) Line Management
9 15 (8.02%) Project Management
10 14 (7.49%) Change Management
10 14 (7.49%) Client Onboarding
10 14 (7.49%) CRM
10 14 (7.49%) Project Delivery
11 13 (6.95%) Cybersecurity
12 12 (6.42%) Risk Assessment
12 12 (6.42%) Workshop Facilitation
13 11 (5.88%) Preventative Maintenance
13 11 (5.88%) Ticket Management
Programming Languages
1 18 (9.63%) PowerShell
2 7 (3.74%) SQL
3 6 (3.21%) VB
4 5 (2.67%) Python
Qualifications
1 26 (13.90%) Degree
2 18 (9.63%) Microsoft Certification
3 13 (6.95%) Azure Certification
4 8 (4.28%) ITIL Certification
5 7 (3.74%) A+ Certification
5 7 (3.74%) Computer Science Degree
6 5 (2.67%) CCNA
6 5 (2.67%) Cisco Certification
6 5 (2.67%) MCP
6 5 (2.67%) Network+ Certification
7 4 (2.14%) ITIL Foundation Certificate
8 2 (1.07%) MCSE
9 1 (0.53%) ACMT
9 1 (0.53%) BPSS Clearance
9 1 (0.53%) MCDST
Quality Assurance & Compliance
1 4 (2.14%) SLA
System Software
1 93 (49.73%) Active Directory
2 11 (5.88%) Hyper-V
3 8 (4.28%) VMware Infrastructure
4 5 (2.67%) VMware ESXi
5 3 (1.60%) Virtual Desktop
Systems Management
1 41 (21.93%) SCCM
2 23 (12.30%) Microsoft Intune
3 8 (4.28%) Jamf Pro
4 5 (2.67%) WSUS
5 4 (2.14%) AirWatch
6 2 (1.07%) Single Sign-On
Vendors
1 113 (60.43%) Microsoft
2 38 (20.32%) Cisco
3 23 (12.30%) Citrix
4 16 (8.56%) Apple
5 14 (7.49%) Meraki
6 11 (5.88%) ServiceNow
7 9 (4.81%) VMware
8 6 (3.21%) Bloomberg
8 6 (3.21%) CrowdStrike
9 5 (2.67%) Dell
9 5 (2.67%) iManage
9 5 (2.67%) Veeam
10 4 (2.14%) Canon
11 3 (1.60%) Lotus
12 2 (1.07%) Adobe
12 2 (1.07%) MobileIron
12 2 (1.07%) Okta
13 1 (0.53%) Polycom
13 1 (0.53%) SAP
13 1 (0.53%) Sophos